Your privacy is important to us. At BRILLIANIX HUB PRIVATE LIMITED, we aim to make our privacy policy simple, clear, and easy to understand. This document explains how Brillianix Hub operates, collects, uses, and safeguards your personal and financial information while providing our fintech services.
When we say “we,” “our,” or “us,” we refer to Brillianix Hub. When we say “you” or “your,” we mean you, the user of our platform. By using our website and services, including banking, payment, and fintech solutions, you agree to the practices described here. If you do not agree, we kindly ask that you refrain from using our services.
This privacy policy works together with our Terms and Conditions to give you a clear understanding of how we manage your information and maintain security across all financial transactions. We value your trust, and if you have any questions or concerns, our support team is always available to assist you.
Information We Collect
We collect basic information when you register or interact with our platform. This may include your name, contact details, business information, and account preferences. These details help us create and manage your account and allow you to access features such as banking services, payment links, and invoices.
Certain technical information is also collected when you use the platform. This may include device details, browser type, IP address, and usage activity. These details help us understand how users interact with the platform and allow us to improve performance and reliability.
In addition, information related to transactions and financial activities may be collected when you use services such as payouts, vendor payments, or escrow features. This information helps ensure smooth processing, accurate records, and better service management.
How We Use Information
The information collected is mainly used to operate and maintain the platform. It helps us provide secure access to banking features, payment products, and other services available on the website.
User information also helps us process transactions, verify accounts, and provide customer support. This ensures that services such as payment links, vendor payments, and invoicing work efficiently for businesses using the platform.
We may also use the data to improve user experience. By understanding user behavior and service usage, we can enhance features, improve navigation, and introduce better tools for managing financial activities.
Purpose of Data Collection
Data collection allows us to provide reliable and secure fintech services to users. The information helps create user accounts, verify identities, and maintain proper service functionality.
Another important purpose is transaction management. When users initiate payments, create invoices, or process payouts, certain information is required to ensure the transaction is accurate and successfully completed.
Collecting relevant information also allows us to maintain security and platform stability. It helps detect suspicious activities, prevent misuse, and ensure that users can access services safely and without interruptions.
Protection of User Data
Protecting user data is a priority for our platform. We use strong security measures and modern technology to safeguard personal and financial information from unauthorized access.
Access to sensitive information is limited to authorized systems and trained personnel who require it to operate services. This controlled access helps maintain the confidentiality and integrity of user data.
Regular monitoring and system updates are also part of our data protection approach. These measures help identify potential risks and ensure that user information remains secure while using the platform.
Sharing Information with Partners
In some situations, certain information may be shared with trusted service partners who support the functioning of our platform. These partners may assist with payment processing, technical support, or infrastructure services.
Information is only shared when it is necessary to deliver the requested services. For example, transaction data may be shared with payment processing systems to complete a payout or vendor payment.
All partners are expected to handle user information responsibly and follow strict data protection standards. This helps ensure that user data remains protected even when external service providers are involved.
Payment Transaction Data Security
Financial transactions require a high level of security and accuracy. Our platform uses secure systems to protect transaction details and maintain the confidentiality of financial information.
Every payment activity such as payouts, invoices, or vendor payments is processed through monitored systems designed to detect irregular activity. This helps prevent unauthorized transactions and ensures reliable processing.
Encryption and secure communication protocols are used to protect transaction data during processing. These security practices help maintain trust and protect financial operations carried out on the platform.
Use of Cookies Technology
Cookies are small files that are stored on a user’s device when visiting the website. These files help the platform recognize returning users and remember certain preferences.
Cookies help improve website functionality by enabling smoother navigation and faster access to frequently used features. They also help us understand how visitors interact with the platform.
Users can manage cookie preferences through their browser settings. While disabling cookies may limit certain features, users still have control over how cookies are used during their browsing experience.
User Data Access Rights
Users have the right to access the information associated with their account. This allows them to review the details stored on the platform and ensure that the information remains accurate.
If any information needs to be corrected or updated, users can request changes through their account settings or by contacting support. Maintaining accurate records helps improve service reliability.
Users may also request clarification about how their information is used. Transparency helps build trust and ensures that users understand how their data supports the services they use.
Data Storage and Retention
User information is stored securely in protected systems designed to maintain data integrity. These systems help ensure that information remains available for account management and service operations.
Data is retained only for the period necessary to provide services and maintain transaction records. Retention practices help ensure that essential information is available for operational needs.
When data is no longer required, appropriate steps are taken to remove or securely manage the information. This helps maintain responsible data handling and reduces unnecessary storage.
Updates to Privacy Policy
From time to time, this privacy policy may be updated to reflect improvements in services or changes in data practices. Updates help ensure that the policy remains accurate and relevant.
When changes are made, the revised version will be published on the website so users can review the latest information. This ensures transparency and keeps users informed.
Users are encouraged to review the privacy policy periodically. Staying informed helps users understand how their information is handled while using the platform.
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